[cisco-voip] TAPS - Multiple Appearance DNs

[Steve G]

Ah Yes.  That is why I have heard the TAPS lady say "enter the telephone
number..."  She was refering to the external mask.

Thank you, that is good information!

Steve


On 10/11/06, STEVEN CASPER <SCASPER at mandtbank.com> wrote:
>
> Got a response from the Cisco IP Telephony Forum that pointed me to
> this:
>
> Using TAPS to Configure Shared-line Phones
> If you are planning to use TAPS to configure shared-line phones, you
> must create unique external mask for each shared-line phone. Enter a
> unique combination of numbers and asterisks (*) for the external mask.
> For more information, see
> http://www.cisco.com/pcgi-bin/Support/Bugtool/onebug.pl?bugid=CSCec20093.
>
>
>
>
> >>> "Matt Slaga (US)" <Matt.Slaga at us.didata.com> 10/11/06 10:34 AM >>>
> No, it's not a device limitation but a line limitation.  When you call
> into TAPS and input your number the database searches for that number.
> If there is more than one, it doesn't know which profile to push out
> and
> fails.  I'm not sure when or if they will fix this, but I wouldn't
> imagine adding a few more IVR questions to determine which phone it
> would be.  Of course, to be of any use they would need text to speech
> capabilities to read off the identifying records like "description"
> and
> "display".
>
> ________________________________
>
> From: Steve G [mailto:smgustafson at gmail.com]
> Sent: Tuesday, October 10, 2006 8:28 PM
> To: STEVEN CASPER
> Cc: cisco-voip at puck.nether.net; Matt Slaga (US)
> Subject: Re: [cisco-voip] TAPS - Multiple Appearance DNs
>
>
> I could be wrong (I've been before), but can't you use taps to
> configure
> the same DN on different phone types?  Say, I have a 7960 and a 7912
> with a shared DN.
>
> Does that work?
>
>
> On 10/10/06, STEVEN CASPER <SCASPER at mandtbank.com> wrote:
>
>        Thanks for the response.
>
>        Converting from a traditional PBX environment I consider that a
>        serious limitation. I wonder if there is any chance TAPS can be
> used
>        with shared lines in a future release.
>
>        Steve
>
>        >>> "Matt Slaga (US)" <Matt.Slaga at us.didata.com> 10/10/06 6:02
> PM >>>
>        You cannot use TAPS with shared lines.
>
>        -----Original Message-----
>        From: cisco-voip-bounces at puck.nether.net
>        [mailto:cisco-voip-bounces at puck.nether.net ] On Behalf Of
> STEVEN
> CASPER
>        Sent: Tuesday, October 10, 2006 1:19 PM
>        To: cisco-voip at puck.nether.net
>        Subject: [cisco-voip] TAPS - Multiple Appearance DNs
>
>        Is there any way that TAPS can be used to add phones that have
>        Multiple
>        Appearance Directory numbers?
>
>        Thanks!
>        Steve
>
>
>
>        Steve Casper
>        Voice Technologies
>        M&T Bank
>        (410) 347-6026
>
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