[cisco-voip] Calling Search Space for Inbound Calls on Gateway

Thu Oct 12 07:33:31 EDT 2006

Hi Aman,

1.	I have the same number configured on both partitions.
2.	The Part-External partition is first, and the Part-Internal
partition is second in order on the Gateway's CSS.

I'll run the trace and let you know how it goes.

Best regards,

Sechaba Mokoena

Systems Engineer

Bytes Technology Group - Systems Integration

Tel : (+27) (11) 205-7000 |  Fax: (+27) (11) 205-7584  |  Cell : (+27)
84 798-6803
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Bytes Systems Integration (Pty) Ltd : Registration No: 1995/012031/07
A subsidiary of Bytes Technology Group SA (Pty) Ltd,   In association
with KAGISO
P O Box 5905, Halfway House, 1685, Midrand;  Bytes Business Park, Block
B, 241 Third Road, Halfway Gardens, Midrand, South Africa 

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________________________________

From: Aman Chugh [mailto:aman.chugh at gmail.com] 
Sent: Thursday, October 12, 2006 1:26 PM
To: Sechaba Mokoena
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Calling Search Space for Inbound Calls on
Gateway

Hi,

1. Do you have the same # configured on both ipphones but they are in
differrent partions ?

2. What is the order of partions in CSS ,is Part-Internal listed above
Part-External.

We can look at the gateway debug and detailed callmanager trace to see
which side is disconnecting the call.Here is a link which you can use to
configure the trace.Tracing is system impacting and should only be
enabled when troubleshooting a Issue.Let me know if you need help in
reading the trace for the call.

http://www.cisco.com/warp/public/788/AVVID/cm_trace.html

Aman

On 10/12/06, Sechaba Mokoena <Sechaba.Mokoena at btgroup.co.za> wrote: 

Hi,

Incoming calls fail to reach a particular partition. If I have a phone
on my Part-Internal partition and another on my Part-External partition,
incoming calls only reach the Part-External partition. Both partitions
are in the Gateway's CSS. I suspect there might be an issue from the
Telco's side, I just need to prove it. I just wanted to make sure that
my setup was correct. 

Best regards,

Sechaba Mokoena 

Systems Engineer 

Bytes Technology Group - Systems Integration 

Tel : (+27) (11) 205-7000 |  Fax: (+27) (11) 205-7584  |  Cell : (+27)
84 798-6803
Web  : www.btgroup.co.za <http://www.btgroup.co.za/>    |  Press Office
: www.itweb.co.za/office/bytes    |   Licensing :
www.purelicensing.co.za 

Bytes Systems Integration (Pty) Ltd : Registration No: 1995/012031/07
A subsidiary of Bytes Technology Group SA (Pty) Ltd,   In association
with KAGISO 
P O Box 5905, Halfway House, 1685, Midrand;  Bytes Business Park, Block
B, 241 Third Road, Halfway Gardens, Midrand, South Africa 

E-Mail Disclaimer: http://www.altron.co.za/email.asp  or phone: (+27)
(11) 205-7000

________________________________

From: Aman Chugh [mailto: aman.chugh at gmail.com] 
Sent: Wednesday, October 11, 2006 11:46 AM 
To: Sechaba Mokoena
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Calling Search Space for Inbound Calls on
Gateway

Hi,

Gateway CSS will search all the partions listed in it.What exactly is
the Issue you seeing with inbound calls.

Aman

On 10/11/06, Sechaba Mokoena < Sechaba.Mokoena at btgroup.co.za
<mailto:Sechaba.Mokoena at btgroup.co.za> > wrote: 

Hi,

I have selected a Calling Search Space on my gateway for inbound calls.
I have phones with DID numbers but they reside in two partitions. My
calls are only coming into phones on one partition. My Calling Search is
called CSS_PSTN_Intl and my partitions are called Part_Internal and
Part_External. I have included both partitions in the Calling Search
Space; they are the first two in the list. Incoming calls only reach
Part_External. I have changed the order of the partitions but this
doesn't help. If a Calling Search Space has been configured on gateway,
is there a limit on how many partitions it will search on for incoming
calls? 

Regards,

Sechaba Mokoena

Systems Engineer 

Bytes Technology Group - Systems Integration 

Tel : (+27) (11) 205-7000 |  Fax: (+27) (11) 205-7584  |  Cell : (+27)
84 798-6803 
Web  : www.btgroup.co.za <http://www.btgroup.co.za/>   |  Press Office :
www.itweb.co.za/office/bytes <http://www.itweb.co.za/office/bytes>    |
Licensing : www.purelicensing.co.za <http://www.purelicensing.co.za/> 

Bytes Systems Integration (Pty) Ltd : Registration No: 1995/012031/07
A subsidiary of Bytes Technology Group SA (Pty) Ltd,   In association
with KAGISO 
P O Box 5905, Halfway House, 1685, Midrand;  Bytes Business Park, Block
B, 241 Third Road, Halfway Gardens, Midrand, South Africa 

E-Mail Disclaimer: http://www.altron.co.za/email.asp
<http://www.altron.co.za/email.asp>   or phone: (+27) (11) 205-7000

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