[cisco-voip] Attendant Console, SRST, hunt pilots

Robert Kulagowski bob at smalltime.com
Tue Oct 17 23:34:02 EDT 2006


Wes Sisk wrote:
> Same numbers in different partitions will work for park/retrieval 
> depending on your CSS. There are some call flows with devices registered 
> to different nodes in a cluster where you will encounter problems.  For 
> CTI monitoring of park numbers (Attendant Console, IVR scripting, etc) 
> same park number in different partitions definitely will not work.  CTI 
> does not include partition support until CM5.x and even then I have not 
> seen any CTI clients coded to handle the new support.

Right; although you could park and pickup, the Attendant Console 
application itself would give you a popup telling you the call park 
number, but not maintain the call park status information in the call 
park window.


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