[cisco-voip] Unity UM with Lotus: MWI not refreshing automatically

[Ruben Montes (EU)]

Hi,

my customer has CCM4.1(3) with Unity 4.2 Unified Messaging with Lotus R6. Integration works properly except one thing: the MWI doesn't synchronize automatically between CCM and Unity.

Only when I do a 'Refresh' in the Subscriber configuration profile for the MWI, the MWI is light on or off in the subscriber's phone.

Any idea what could be going on?

Thanks in advance,

Ruben

 

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