[cisco-voip] Transfer direct to voice mail...

[Jonathan Charles]

Worked perfectly...

Thanks.



Jonathan

On 10/19/06, Linsemier, Matthew <MLinsemier at apcapital.com> wrote:
>
>  Johnathan,
>
>
>
> If you mean transferring directly from CallManager to Unity Voicemail do
> the following:
>
>
>
> Make sure you setup the translation as a CTI Route Point, not a
> translation pattern.  This is our setup:
>
>
>
> CTI Route Point:
>
>
>
> Name:  TransferToVM
>
> Device Pool:  <Your Device Pool>
>
> CSS:  <Your Calling Search Space>
>
>
>
> Directory Numbers of CTI Route Point:
>
>
>
> Directory Number:  *XXXX
>
> Partition: <Your Partition>
>
> VoiceMailProfile:  TransferToVM
>
> Forward All: CHECKED to go to VM
>
>
>
> Voice Mail Profile:
>
>
>
> Name: TransferToVM:
>
> VoiceMailPilot: <Your Pilot>
>
> Voice Mail Box Mask: XXXX
>
>
>
>
>
> Hope this helps,
>
>
>
> Matt
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Jonathan Charles
> *Sent:* Thursday, October 19, 2006 12:50 PM
> *To:* Cisco Voip
> *Subject:* [cisco-voip] Transfer direct to voice mail...
>
>
>
> OK, I don't like the instructions here:
>
> http://www.cisco.com/warp/public/788/AVVID/transfer_direct_box.html
>
> So, I created a translation pattern *.XXXX to go to the voicemail pilot...
> and it works (well, not really), but it puts you into the generic opening
> greeting because the original called party is not retained.
>
> How do I retain the original called party so it goes to that user's
> voicemail?
>
> Would an alternate extension work? And if so, what would it be to? *1444
> for example?
>
>
>
>
> Jonathan
>
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