[cisco-voip] Transfer direct to voice mail...

[Linsemier, Matthew]

Johnathan,

 

If you mean transferring directly from CallManager to Unity Voicemail do
the following:

 

Make sure you setup the translation as a CTI Route Point, not a
translation pattern.  This is our setup:

 

CTI Route Point:

 

Name:  TransferToVM

Device Pool:  <Your Device Pool>

CSS:  <Your Calling Search Space>

 

Directory Numbers of CTI Route Point:

 

Directory Number:  *XXXX

Partition: <Your Partition>

VoiceMailProfile:  TransferToVM

Forward All: CHECKED to go to VM

 

Voice Mail Profile:

 

Name: TransferToVM:

VoiceMailPilot: <Your Pilot>

Voice Mail Box Mask: XXXX

 

 

Hope this helps,

 

Matt

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan
Charles
Sent: Thursday, October 19, 2006 12:50 PM
To: Cisco Voip
Subject: [cisco-voip] Transfer direct to voice mail...

 

OK, I don't like the instructions here:

http://www.cisco.com/warp/public/788/AVVID/transfer_direct_box.html

So, I created a translation pattern *.XXXX to go to the voicemail
pilot... and it works (well, not really), but it puts you into the
generic opening greeting because the original called party is not
retained. 

How do I retain the original called party so it goes to that user's
voicemail?

Would an alternate extension work? And if so, what would it be to? *1444
for example?




Jonathan


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