[cisco-voip] Voice Mail Delivery Problems

[Johan Bloemhard]

I'm running Cisco Unity 4.2 Build 4.2(1) with CCM 4.1(3).  

 

I just received a call from a user who claims that when she checked her
voicemail at 8:00 am this morning, she checked all of her messages.  She
claims that about five minutes later, her voicemail light went on again
and this time when she dialed voicemail, she had a message from 1:00am
the previous morning.  Why would the delay occur in delivering the
message?  Anyone have any ideas about this?

 

I checked archived messages and TAC collection with no results.

 

TIA

 

Johan Bloemhard 

 

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