[cisco-voip] Dial from Outlook ?

[Rhodes, Geoff]

BTW, I found this one also, from Netelligent.  
http://www.netelligent.com/products/dialer/default.aspx
 
No TAPI connection required, supports accounting and matter codes,
integrated authentication with CallManager.  They say it's "easy" to
install, we'll see.  Waiting on info for a demo.  Can't believe any
software vendor doesn't have a downloadable demo from their site!  Argh.
 
- Geoff

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Karl Whitson
Sent: Tuesday, October 24, 2006 2:58 PM
To: Biffle, Gerrad; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Dial from Outlook ?



SynApps has a dial from outlook application.

 

http://www.syn-apps.com/QuickDial.aspx

 

 

Karl Whitson

CMB Technologies

40 Cape Rd.

Milford, MA  01757

DID:  (508) 422-8413

Cell:  (603) 930-4189

Fax:  (508) 634-8678

Karl.Whitson at cmbtec.com

www.cmbtec.com

TO OPEN A SUPPORT CASE EMAIL SUPPORT at CMBTEC.COM
<mailto:SUPPORT at CMBTEC.COM>  OR CALL (508) 422-8429

  

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Biffle, Gerrad
Sent: Tuesday, October 24, 2006 2:52 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Dial from Outlook ?

 

Geoff -

 

I think that product you mentioned is called XML Dial.  I forget where
it came from ... pretty neat little app though.  

 

Hope that helps.

 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rhodes, Geoff
Sent: Tuesday, October 24, 2006 2:39 PM
To: Wes Sisk
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Dial from Outlook ?

 

Thanks Wes, Hermann and Jason.  I installed the CiscoTSP and it works
fine.  I just wonder how easy it will be to deploy to everyone via an
MSI package or simliar since there is some unique setup to be done in
Control Panel per user.

 

Wes, your comment made me think.  Wasn't there some product someone came
out with that let you highlight any number in a webpage, Word doc, etc.,
and right click and have it dial the number?  I seem to recall reading
about one.

 

anyway, thanks to all 3 of you for your responses.

 

- Geoff

 

________________________________

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Tuesday, October 24, 2006 12:52 PM
To: Rhodes, Geoff
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Dial from Outlook ?

Use the CiscoTSP or get your favorite XML devloper to write a little
tool that pushes XML to the phone instructing it to dial the
selected/highlighted text.

/Wes

Rhodes, Geoff wrote: 

We're running CM 4.1(2)es40, with Outlook 2003 SP2 on WinXP SP2
desktops.  What's the easiest way for the users to use dialing from
Outlook?  All phones are 7970s.  I know Cisco has a built-in way to do
it, but if I remember correctly, it wasn't the cleanest way.  Are there
third party tools that can do this also?

 

Many thanks in advance.

 

Geoff Rhodes

Director, Information Technology

Robinson, Bradshaw & Hinson, P.A.

704 / 377-8188

grhodes at rbh.com

 

 
 



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