[cisco-voip] CDR Analysis and Reporting

[Erick Bergquist]

If admin and admin don't work for the CDR login, that means someone has previously logged into the CDR web pages and assigned admin rights to users.

To find out what users have admin rights in CDR analysis and reporting, open up DC Directory Admin and expand to the groups tree and double click on the object there to see what the user names are.  The only item under groups will be CDR admin users - if the groups branch doesn't have anything (is empty) and admin/admin doesn't work for CDR web page login then something else is going on.

----- Original Message ----
From: Patrick Humpal <phumpal at execinc.com>
To: cisco-voip at puck.nether.net
Sent: Tuesday, October 24, 2006 12:52:41 PM
Subject: [cisco-voip] CDR Analysis and Reporting



 

I tried logging into 
our CDR Analysis and Reporting Tool but the "User Name" and "Password" are not 
working. I can log into any other service/page using any credentials (Call 
Manager, Unity, Publisher, etc) except this one.  On Cisco's site they have 
some documentation detailing the default user name and password but these do not 
work either. I've made sure the appropriate services are started, but have not 
many any progress. 

 

Is there a certain 
account I need to use or do I have to reset another accounts 
username/password?

 

FYI, I'm currently 
using Call Manager 4.1.
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