[cisco-voip] Ughh cant install Cisco IPCC Agent Desktop?

[Mike Nelson]

Sorry, didn't copy board...

 

________________________________

From: Mike Nelson 
Sent: Thursday, October 26, 2006 4:10 PM
To: 'Ed Leatherman'
Subject: RE: [cisco-voip] Ughh cant install Cisco IPCC Agent Desktop?

 

Is IE7 on the machine?   If so, you may need to go back to IE6... I saw
this on another board... Same exact symptom...

 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ed Leatherman
Sent: Thursday, October 26, 2006 2:06 PM
To: Tech Guy
Cc: 
Subject: Re: [cisco-voip] Ughh cant install Cisco IPCC Agent Desktop?

 

I would check and see if you are blocking any TCP/UDP ports that the CAD
needs to install/function properly. Alot of my initial problems with
getting that system working was ports getting blocked by an
ACL/firewall.

There is a list of necessary application ports up on CCO in the
documentation area.. dont have the link handy at the moment.

On 10/26/06, Tech Guy < techguy at gmail.com> wrote:

Seriously my IPCC woes continue!  Just when I think I am getting some
where something else pops up!  I never would have imagined I would have
problems installing the agent software. 

 

Geez.. ok so I go to install the software and it asks for hostname or IP
address and port.  I put that in and then I get  "The parameter is
incorrect" so I hit OK button on dialog box and it takes me to an option
screen that is blank.  If you click next you get "select the options to
install" problem is there are no options to select from? 

 

I don't get it, just some exe from the plugins page on IPCC, but it
don't work.  :-(

 

Any thoughts?  Did I miss something some where?


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-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations 

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