[cisco-voip] Unity Call Handler ?

Ryan Ratliff rratliff at cisco.com
Mon Oct 30 13:51:35 EST 2006


That's a limitation of the Unity AA functionality.  I don't recall if  
an internet subscriber has call transfer options but if it does that  
will save you the license.

-Ryan

On Oct 30, 2006, at 1:26 PM, Tech Guy wrote:

Got a request today to set something up that i thought would be easy  
and simple.  For the most part it is but I am must be missing a piece  
in setting up a call handler.

Basically a department head wants things setup so that outside techs  
can call into one number, choose a group within the department, and  
then get ahold of someone.

My thoughts were I would have one DID hit a call handler, play  
message and accept user input.  Say press 1 and hit hunt pilot xxxx,  
press 2 and hit hunt pilot yyyy you know.

Its all pretty easy and straight forward, BUT... when setting up the  
call handler and the input, you have to select a subscriber it  
seems.  There are other options like directory handler, and interview  
handler and so on.. but nothing that just lets you hit a ext. on  
callmanager without have to setup a voicemail box for that extension  
is there?  Thats my question.

I would prefer to not have to waste a unity license to simply have a  
callhandler redirect caller input to a line but unless I am missing  
something that is what I will have to do.

Any thoughts or suggestions?
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