[cisco-voip] Who called 911?

[Peter Pauly]

Every time our security people are informed that someone made a 911
call, they call me to find out who it was (extension, name). I run a
query in query analyzer against the CDR database.

Are there any applications available that the security guys could run
from their desktop that would query callmanager over the network and
display 911 calls? What you guys doing about this problem?

On a related question, our CallManager sends caller id information just
fine. When I call my cellphone, I can see the extension of where the
call came from. But when I make a test call to 911, the PSAP is only
displaying the common billing phone number, not the caller-id
information. Is my telco doing something wrong?