[cisco-voip] Who called 911?

[Lelio Fulgenzi]

We have similar requests, although not that often. Something I have thought about would be the following:
  a.. purchase Crystal Reports (the edition with web forms)
  b.. create a web form that queries the database 
  c.. present information to user
While you could go about this a different way, i.e. creating website with SQL calls to the database directly, the idea of Crystal Reports available for making multiple reports without rewriting new web pages appeals to me.


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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I can eat fifty eggs." "Nobody can eat fifty eggs."
  ----- Original Message ----- 
  From: Peter Pauly 
  To: cisco-voip at puck.nether.net 
  Sent: Tuesday, September 05, 2006 4:01 PM
  Subject: [cisco-voip] Who called 911?


  Every time our security people are informed that someone made a 911
  call, they call me to find out who it was (extension, name). I run a
  query in query analyzer against the CDR database.

  Are there any applications available that the security guys could run
  from their desktop that would query callmanager over the network and
  display 911 calls? What you guys doing about this problem?

  On a related question, our CallManager sends caller id information just
  fine. When I call my cellphone, I can see the extension of where the
  call came from. But when I make a test call to 911, the PSAP is only
  displaying the common billing phone number, not the caller-id
  information. Is my telco doing something wrong?
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