[cisco-voip] Who called 911?

[J. Oquendo]

Peter Pauly wrote:
> Every time our security people are informed that someone made a 911
> call, they call me to find out who it was (extension, name). I run a
> query in query analyzer against the CDR database.
>
> Are there any applications available that the security guys could run
> from their desktop that would query callmanager over the network and
> display 911 calls? What you guys doing about this problem?
>
> On a related question, our CallManager sends caller id information just
> fine. When I call my cellphone, I can see the extension of where the
> call came from. But when I make a test call to 911, the PSAP is only
> displaying the common billing phone number, not the caller-id
> information. Is my telco doing something wrong?
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>   

Your internal ANI mapping/translation might is likely wrong on your end. 
(ELIN is your friend!)
http://www.cisco.com/univercd/cc/td/doc/product/voice/respond/res12/admin12/e911trbl.htm#wp1022781

Anyhow, why not have emergency calls go through your security desk first?

-- 
====================================================
J. Oquendo
http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x1383A743
sil . infiltrated @ net http://www.infiltrated.net 

The happiness of society is the end of government.
John Adams