[cisco-voip] Who called 911?

su1droot su1droot at gmail.com
Tue Sep 5 16:53:06 EDT 2006


If the PSAP is only seeing your BTN you may want to verify with your Telco
you have per station E911 service.  With one of the carriers for a customer
of ours that is a extra feature that costs more money.

On 9/5/06, Peter Pauly <ppauly at gmail.com> wrote:
>
> Every time our security people are informed that someone made a 911
> call, they call me to find out who it was (extension, name). I run a
> query in query analyzer against the CDR database.
>
> Are there any applications available that the security guys could run
> from their desktop that would query callmanager over the network and
> display 911 calls? What you guys doing about this problem?
>
> On a related question, our CallManager sends caller id information just
> fine. When I call my cellphone, I can see the extension of where the
> call came from. But when I make a test call to 911, the PSAP is only
> displaying the common billing phone number, not the caller-id
> information. Is my telco doing something wrong?
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>



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ben
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