[cisco-voip] Who called 911?

Mike Lay (milay) milay at cisco.com
Tue Sep 5 16:56:06 EDT 2006


Enable debugging on the GW & verify if the calling party info is being
presented to the PRI. if so you need to do as stated below & add a
feature.
 
Mike

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of su1droot
Sent: Tuesday, September 05, 2006 3:53 PM
To: Peter Pauly
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Who called 911?


If the PSAP is only seeing your BTN you may want to verify with your
Telco you have per station E911 service.  With one of the carriers for a
customer of ours that is a extra feature that costs more money.


On 9/5/06, Peter Pauly <ppauly at gmail.com> wrote: 

	Every time our security people are informed that someone made a
911
	call, they call me to find out who it was (extension, name). I
run a
	query in query analyzer against the CDR database.
	
	Are there any applications available that the security guys
could run 
	from their desktop that would query callmanager over the network
and
	display 911 calls? What you guys doing about this problem?
	
	On a related question, our CallManager sends caller id
information just
	fine. When I call my cellphone, I can see the extension of where
the 
	call came from. But when I make a test call to 911, the PSAP is
only
	displaying the common billing phone number, not the caller-id
	information. Is my telco doing something wrong?
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