[cisco-voip] VM ports all busy - give callers a friendly message

[Lelio Fulgenzi]

Is it a costing issue? CallManager comes with a free X port autoattendant (IPCC eXpress I think). Use that and not only will you get a nice message, but if you use Unity as your AA, you get a back autoattendant.


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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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"I can eat fifty eggs." "Nobody can eat fifty eggs."
  ----- Original Message ----- 
  From: Simon, Bill 
  To: Wes Sisk 
  Cc: Cisco Voip 
  Sent: Tuesday, September 12, 2006 3:51 PM
  Subject: Re: [cisco-voip] VM ports all busy - give callers a friendly message


  That's what I thought someone might say.  Is there any way to do it with 
  just CallManager?

  Wes Sisk wrote:
  > configure the hunt pilot to hunt busy to a dummy dn that is CFA to an 
  > IVR script.
  > 
  > Simon, Bill wrote:
  >> When the voicemail ports are all busy, new callers getting forwarded 
  >> to voicemail (or subscribers attempting to login) just get a reorder 
  >> tone.
  >>
  >> Is there any way to set up the annunciator or some other function to 
  >> play back a friendlier "All lines are busy" sort of message?

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