[cisco-voip] IP phone users hearing other users' calls

[Kris Seraphine]

No, an IP address conflict wouldn't manifest itself in this way.

Thanks for the reply though.

On 9/13/06, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>  could it be an IP address conflict?
>
> --------------------------------------------------------------------------------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "I can eat fifty eggs." "Nobody can eat fifty eggs."
>
> ----- Original Message -----
> *From:* Kris Seraphine <baryonyx5 at gmail.com>
> *To:* cisco-voip <cisco-voip at puck.nether.net>
> *Sent:* Wednesday, September 13, 2006 2:31 PM
> *Subject:* [cisco-voip] IP phone users hearing other users' calls
>
> I was contacted by a business that has an ICS7750 running CCM 3.3.2.  They
> are having a strange problem.  A user will be on a external call and begin
> hearing audio from another separate call between a different IP phone and
> external caller.  According to the customer, only the IP phone users can
> hear each others conversations, the external parties do not know its
> happening.  The problem is random but has been happening for quite a while.
> I'm told that when it happens, the other call is not muffled or softer but
> sounds loud and clear.
>
> My first thought is that they have a wiring issue with their analog lines
> but I would think the PSTN end of the call would notice the problem as well
> if this were the problem.
>
> I'm not sure how this could happen on the IP side of the call but since
> its a 7750 running old code I thought I'd ask.
>
> If anyone has any thoughts or has experienced a similar problem, please
> let me know.
>
> The MRP is running 12.2(4r)XM, I haven't been able to get into the SSP
> yet.
>
> thanks
>
> --
> kris seraphine
>
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-- 
kris seraphine
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