[cisco-voip] Unity (Unified Messaging) Importing users through Active Directory

[Richard van Berkel]

Hi,

 

I have a problem importing users through active directory. The
permissions seem to be ok.

 

Exchange 2003 delegated control:

 

UnityInstall      Exchange  Full Administrator

UnityDirSvc       Exchange  Full Administrator

UnityMsgStoreSvc  Exchange  Full Administrator

 

Active directory Unity Accounts have the following rights:

*         Installation Account:   UnityInstall      Domain Admin      +
Local Administrator

*         Administration:         UnityAdmin        Domain User       +
Local Administrator 

*         Directory Services:     UnityDirSvc       Domain Admin      +
Local Administrator

*         Unity Message Store:    UnityMsgStoreSvc  Domain Admin      +
Local Administrator

 

Problem is that whenever I import a user,I get an error message.

The user is in the subscriber list of the unity server, but there is no
way of selecting this user.

I can find the user by doing a search on extension.

When it finds the users there is no Surname or Firstname.

 

The only thing I can do is deleting it with Bulk delete.

 

Any ideas?

 

 

Richard van Berkel

Senior Customer Service

Profile: MCSE-2003, Microsoft Exchange 2003, Cisco Certified Voip
Specialist

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