[cisco-voip] How to find a phone by serial number?

[Stu Packett]

Mike:
We purchased "Phone Scan Tool" from CMReports.com and used it once and
it worked just fine.  This maybe something you probably want to purchase
for $49.00 US. 

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike Armstrong
Sent: Wednesday, September 20, 2006 1:32 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] How to find a phone by serial number?

TAC tracks all products by serial number, but CCM tracks phones by MAC
(in the form SEP<MAC> device name), and never, it seems, the twain shall
meet. 
Does anyone have a way of locating a phone by serial number, other than
manually maintaining a SN/MAC translation table somewhere?  Is the SN
stored in the Publisher SQL database somewhere?

Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL 

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