[cisco-voip] How to find a phone by serial number?

[Brian Henry]

The SN come from the phone itself and not CCM. Here is a link to a vendor that has a tool for what you are trying to accomplish.
http://www.syn-apps.net/About.aspx
 
Brian

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Mike Armstrong
Sent: Wed 9/20/2006 4:32 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] How to find a phone by serial number?



TAC tracks all products by serial number, but CCM tracks phones by MAC (in
the form SEP<MAC> device name), and never, it seems, the twain shall meet.
Does anyone have a way of locating a phone by serial number, other than
manually maintaining a SN/MAC translation table somewhere?  Is the SN stored
in the Publisher SQL database somewhere?

Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL

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