[cisco-voip] Unity integration Lotus Domino: cannot complete call

Ruben Montes (EU) Ruben.Montes at eu.didata.com
Thu Sep 21 03:41:50 EDT 2006


Hello,

When a subscriber tries to connect to the Unity Voice Mail System, after
the password introduction the unity play a message saying that the
system is temporally down and cannot complete the call. 



Error in windows event viewer: 

Source: CiscoUnity_ConvSubscrib 

Event ID: 119 

Description: 

An unexpected error has occured while a subscriber is on the phone with
Unity. This can potentially result in the subscriber hearing the
failsafe conversation. Technical details are -
IAvDohMailUser::Get(AVP_MAIL_SERVER) returned [0x8004010f] on line 3696
of file e:\Views\cs_CU4.0.4.221\un_Conv1\Scripted\ConvSub\SubSignIn.cpp.

I'm also having in the Eventviewer an error every 5 minutes:
CiscoUnity_MALLn.

I have read somewhere that is related with a problem to access the mail
store located in the Domino.

Have anyone faced this problem?

Thanks in advance,

Ruben

 







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