[cisco-voip] Unity integration Lotus Domino: cannot complete call

[Jake Rybak]

The CiscoUnity_MALLn error every five minutes is the broadcast manager
service (CsBMsgConnector) and you stop the errors by disabling the service
CsBMsgConnector. If you need broadcast messages leave the service running
and the errors do not cause problems.

The errors should not be related to the failsafe.

jake 

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ruben Montes (EU)
Sent: Thursday, September 21, 2006 3:42 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity integration Lotus Domino: cannot complete call

Hello,

When a subscriber tries to connect to the Unity Voice Mail System, after
the password introduction the unity play a message saying that the
system is temporally down and cannot complete the call. 



Error in windows event viewer: 

Source: CiscoUnity_ConvSubscrib 

Event ID: 119 

Description: 

An unexpected error has occured while a subscriber is on the phone with
Unity. This can potentially result in the subscriber hearing the
failsafe conversation. Technical details are -
IAvDohMailUser::Get(AVP_MAIL_SERVER) returned [0x8004010f] on line 3696
of file e:\Views\cs_CU4.0.4.221\un_Conv1\Scripted\ConvSub\SubSignIn.cpp.

I'm also having in the Eventviewer an error every 5 minutes:
CiscoUnity_MALLn.

I have read somewhere that is related with a problem to access the mail
store located in the Domino.

Have anyone faced this problem?

Thanks in advance,

Ruben

 





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