[cisco-voip] CER and BARS

[Klaczko, Edwin]

I am having trouble having BARS 4.0.10 and 4.0.11 backup my CER database.  Here's some background:

OS versions:  CCM 4.2.sr11  and CER 4.2sr11
software verisions:  CCM 4.1(3)sr1 and CER 1.3(1a) 
I am using the same version of BARS 4.0.11 on both, I had 4.0.9 on before and it had stopped working so I decided to reinstall the latest.

I installed BARS on my CCM publisher as a backup server and setup this server as a local data source. It is backing up the CCM database and CDR data fine.  I installed BARS on the CER publisher as a backup target, but when I try to add the CER as a data source from the CCM backup server I get the error message "Could not find BARS installed as a backup target on ..." 

I have tried BARS version 4.0.10 and the same thing happens.  I have tried the install multiple times and made sure the BackAdmin password is the same on both.  I do get a message when installing the Backup Target on the CER that the password does not match do I want to continue anyway.  But having done this several times I know the passwords are the same.  I even see a successful logon by my CCM publisher in the Security log on the CER server.  The install on the CER server completes without a problem, but I notice that there is no BARS service running.  Is there supposed to be a service running on the Backup Targets?  I have tried to create the Data Source with AV and CSA disabled on both servers still the same problem.  Any help would be appreciated.


Eddie Klaczko
Voip/Network Specialist
Schaumburg School District 54