[cisco-voip] CER and BARS

[Wes Sisk]

Edwin,

Are your servers members of a windows domain?
CSCsb02046 BARS may not work when servers are members of a windows  
domain

Otherwise, need to verify component services is working properly on  
your CER server.  start/programs/administrative tools/component  
services.  Is there a BARS component listed under "My Computer"?

/Wes

On Sep 28, 2006, at 8:48 PM, Klaczko, Edwin wrote:



I am having trouble having BARS 4.0.10 and 4.0.11 backup my CER  
database.  Here's some background:

OS versions:  CCM 4.2.sr11  and CER 4.2sr11
software verisions:  CCM 4.1(3)sr1 and CER 1.3(1a)
I am using the same version of BARS 4.0.11 on both, I had 4.0.9 on  
before and it had stopped working so I decided to reinstall the latest.

I installed BARS on my CCM publisher as a backup server and setup  
this server as a local data source. It is backing up the CCM database  
and CDR data fine.  I installed BARS on the CER publisher as a backup  
target, but when I try to add the CER as a data source from the CCM  
backup server I get the error message "Could not find BARS installed  
as a backup target on ..."

I have tried BARS version 4.0.10 and the same thing happens.  I have  
tried the install multiple times and made sure the BackAdmin password  
is the same on both.  I do get a message when installing the Backup  
Target on the CER that the password does not match do I want to  
continue anyway.  But having done this several times I know the  
passwords are the same.  I even see a successful logon by my CCM  
publisher in the Security log on the CER server.  The install on the  
CER server completes without a problem, but I notice that there is no  
BARS service running.  Is there supposed to be a service running on  
the Backup Targets?  I have tried to create the Data Source with AV  
and CSA disabled on both servers still the same problem.  Any help  
would be appreciated.


Eddie Klaczko
Voip/Network Specialist
Schaumburg School District 54

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