[cisco-voip] CCM 4.1(3) does not boot after RAM upgrade to 1 GB

[Muqeemuddin Syed]

We have a Call Manager cluster of one publisher and one subscriber running
CCM 4.1(3). Both the CCM are on a Cisco MCS 7825.

We ordered for an additional 1 GB RAM to upgrade the physical memory on the
publisher (it was consuming over 70% of Memory for the SQL process alone).
When we restarted the CCM after adding the 1 GB RAM, the CCM fails to load
even the Operating System. We get an error that a file is corrupt or
missing.
Has anyone faced similar situation. Does Cisco lock customers from
performing memory upgrades to force customers to buy the bigger MCS boxes?
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