[cisco-voip] CCM 4.1(3) does not boot after RAM upgrade to 1 GB

[Jonathan Charles]

I have upgraded RAM a few hundred times in CallManagers... and a lot of
times in 7825s...

Take the RAM out, does it boot? If not, you probably bent a pin or something
when you put the RAM in. If so, try calling Cisco and see if they will get
you a new motherboard...



Jonathan

On 4/1/07, Muqeemuddin Syed <muqeems at gmail.com> wrote:
>
> We have a Call Manager cluster of one publisher and one subscriber running
> CCM 4.1(3). Both the CCM are on a Cisco MCS 7825.
>
> We ordered for an additional 1 GB RAM to upgrade the physical memory on
> the publisher (it was consuming over 70% of Memory for the SQL process
> alone).
> When we restarted the CCM after adding the 1 GB RAM, the CCM fails to load
> even the Operating System. We get an error that a file is corrupt or
> missing.
> Has anyone faced similar situation. Does Cisco lock customers from
> performing memory upgrades to force customers to buy the bigger MCS boxes?
>
>
>
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