[cisco-voip] CCM 4.1(3) does not boot after RAM upgrade to 1 GB

Muqeemuddin Syed muqeems at gmail.com
Tue Apr 3 10:35:37 EDT 2007


After removing the RAM, the CCM booted up fine, without any issues. I tried
the same RAM module on a PC and it worked perfectly fine, detected the RAM
and just booted up without any issues.
Since the MCS 7825 is a single IDE hard disk machine, we will try the
following now:
1. Make a copy of the hard disk using XCOPY tool of microsoft
2. insert the RAM again on the CCM and try to boot it back
3. Any errors reported again, I will write down the message and share with
the list.

Thank You


On 4/1/07, Jonathan Charles <jonvoip at gmail.com> wrote:
>
> I have upgraded RAM a few hundred times in CallManagers... and a lot of
> times in 7825s...
>
> Take the RAM out, does it boot? If not, you probably bent a pin or
> something when you put the RAM in. If so, try calling Cisco and see if they
> will get you a new motherboard...
>
>
>
> Jonathan
>
>  On 4/1/07, Muqeemuddin Syed <muqeems at gmail.com> wrote:
>
> >  We have a Call Manager cluster of one publisher and one subscriber
> > running CCM 4.1(3). Both the CCM are on a Cisco MCS 7825.
> >
> > We ordered for an additional 1 GB RAM to upgrade the physical memory on
> > the publisher (it was consuming over 70% of Memory for the SQL process
> > alone).
> > When we restarted the CCM after adding the 1 GB RAM, the CCM fails to
> > load even the Operating System. We get an error that a file is corrupt or
> > missing.
> > Has anyone faced similar situation. Does Cisco lock customers from
> > performing memory upgrades to force customers to buy the bigger MCS boxes?
> >
> >
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
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