[cisco-voip] intermittent one way audio issue with the 7940 and 7960

Lemon lemon at lemon.za.net
Mon Apr 2 09:00:21 EDT 2007


Hi,


On 4/2/07, Sechaba Mokoena <Sechaba.Mokoena at btgroup.co.za> wrote:
>
>
> I have two sites connected to one another via a WAN link. When calls are
> placed between the sites sometimes we lose the RTP stream. The call doesn't
> drop, we just lose audio in one direction. We are using RTCP, and I have
> verified that it is configured on both ends. When this problem occurs,
> placing the call on hold and then resuming it will solve the problem. Though
> this is working solution I can't expect the users to go through this
> exercise every time this occurs. It was recommended to upgrade to firmware
> v8.04, as the problem was detected in v8.03. I have upgraded to v8.05 and
> I'm still experiencing the same problem. Does anyone have any suggestions.
>

Check your gateway IOS version. I had a similar problem a while ago and
changed the IOS which solved my issues. What are you currently running?

Thnx

Charl
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