[cisco-voip] Callforward all keeps getting stuck
Ed Leatherman
ealeatherman at gmail.com
Tue Apr 3 09:46:57 EDT 2007
Hello,
We've had an ongoing problem with the callforward all feature on the phones
ever since we went from ccm 3.x for 4.x. usually it would only happen maybe
once every couple months... while still very annoying we could live with it.
I've probably opened 4 different TAC SR's on it, with little success in
actually fixing it.
Basically we have people who forward their lines to another number or to
voicemail, and then they cannot remove the forwarding, nor can we do it from
CCMadmin.
For some reason the past week i've had it happen almost everyday. The work
around is very easy, just restarting the DBL monitor service on all the
nodes in the cluster fixes the problem. But its still an interuption of
service for alot of departments. I'm going to open yet another TAC case on
it.. but does anyone have any suggestions on a possible cause? I don't
believe we're having a networking problem but i'm open to suggestions.
Currently running ccm 4.1.3sr4d.
--
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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