[cisco-voip] Callforward all keeps getting stuck

[Lelio Fulgenzi]

I'm convinced that it has to do with the replication of databases and nothing to do with CallManager version.

Even the dblhelper tool can't illustrate with any confidence that your databases are in sync. It might work to show you that they are out of sync, but if you see all smiley faces, don't trust your cat's life on it.


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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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...there's no such thing as a bad timbit...

  ----- Original Message ----- 
  From: Ed Leatherman 
  To: ciscovoip 
  Sent: Tuesday, April 03, 2007 9:46 AM
  Subject: [cisco-voip] Callforward all keeps getting stuck


  Hello,

  We've had an ongoing problem with the callforward all feature on the phones ever since we went from ccm 3.x for 4.x. usually it would only happen maybe once every couple months... while still very annoying we could live with it. I've probably opened 4 different TAC SR's on it, with little success in actually fixing it. 

  Basically we have people who forward their lines to another number or to voicemail, and then they cannot remove the forwarding, nor can we do it from CCMadmin.

  For some reason the past week i've had it happen almost everyday. The work around is very easy, just restarting the DBL monitor service on all the nodes in the cluster fixes the problem. But its still an interuption of service for alot of departments. I'm going to open yet another TAC case on it.. but does anyone have any suggestions on a possible cause? I don't believe we're having a networking problem but i'm open to suggestions. Currently running ccm 4.1.3sr4d.

  -- 
  Ed Leatherman
  Senior Voice Engineer
  West Virginia University
  Telecommunications and Network Operations 


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