[cisco-voip] Attendant Console and Hunt List

[Israel Lang]

No way to either put the Broadcast pilot in the AC hunt group or vice versa?
I have tried doing this a couple of different ways and my original post was
the only way I saw how to make it happen.

On 4/3/07, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> TOD is a hard and fast rule.  It's either active or not.
>
> In your case you may wish to go with your original description of
> having a line lower in the AC hunt group with CFA set to the
> broadcast hunt pilot.
>
> -Ryan
>
> On Apr 3, 2007, at 11:42 AM, Israel Lang wrote:
>
> oops and Scott.....
>
> On 4/3/07, Israel Lang <zephy316 at gmail.com> wrote: My only concern
> with TOD is that it is a hard and fast rule? Or is my assumption
> incorrect?
>
> For example what if for some reason I have a receptionist in after 5
> or on a weekend for some reason. Anyway the AC can take precedence
> over the TOD partition?
>
> As always, thanks for your insight Ryan.
>
>
> On 4/3/07, Ryan Ratliff < rratliff at cisco.com> wrote: You could put
> the hunt pilot for the broadcast line group in a TOD
> partition and make it the same dn as the AC pilot point.  In all of
> your CSS' make sure the TOD partition is higher than the AC pilot
> point partition.  This way when the TOD partition is active (non-
> business hours) calls route to the broadcast hunt pilot.  When the
> TOD partition is inactive calls route to AC.
>
> -Ryan
>
> On Apr 3, 2007, at 11:30 AM, Israel Lang wrote:
>
> I have a 4.1(3) CM cluster and am trying to develop a call routing
> plan that will do the following:
>
> During normal business hours (M-F 8-5) a couple of receptionists are
> available and use AC to log in and out of the hunt group as well as
> see who is on the phone etc.
>
> After hours we would like calls to be broadcast to eight different
> phones throughout the facility.
>
> What is the best way to accomplish this?
>
> I have been able to add a dummy extension to the AC hunt group that
> forwards to a hunt pilot that then uses the appropriate hunt lists
> and line groups to do the broadcasting. This seems to be a bit clumsy
> and was wondering if there was a more efficient and/or elegant way to
> do this.
>
> Thanks.
>
> --
> Have a great day!!!!!!!!!!
> zephy316_gmail.com
>
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>
>
> --
> Have a great day!!!!!!!!!!
> zephy316_gmail.com
>
> Replace the _ with an @ symbol
>
>
>
> --
> Have a great day!!!!!!!!!!
> zephy316_gmail.com
>
> Replace the _ with an @ symbol
>



-- 
Have a great day!!!!!!!!!!
zephy316_gmail.com

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