[cisco-voip] IPCC HR licensing questions

[Ed Leatherman]

I always thought that it only counted as 1 license consumed, since you need
CAD running to perform some of the operations in supervisor desktop (like
barge etc). Not 100% on that though. I do know that they are the same
license.

On 4/4/07, Jerri Robbins <jrobbins at mercurypay.com> wrote:
>
>  Can someone explain how the HR licensing works?  I have 80 licenses right
> now and I had the understanding that it was for concurrent users logged in
> only.  However, over the last few days my users have been getting "Max
> licenses exceeded…" messages and aren't able to login to the agent desktop.
> If a user is also a supervisor, does that take 2 licenses or just 1?  Right
> now I have 62 desktop agents and 6 supervisors logged in and I have users
> getting the max license error.  Any suggestions??
>
>
>
> Thank you,
>
>
>
> *Jerri Robbins*
>
> IT Department
>
> Mercury Payment Systems
>
> 10 Burnett Ct., Suite 300
>
> Durango CO 81301
>
> 970-385-3461
>
> 970-385-2735 (fax)
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>


-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070404/cbb71f3d/attachment.html