[cisco-voip] Music on Hold (MOH)

[CarlosOrtiz at bayviewfinancial.com]

1 Easy question (I think) and then a more challenging one.

1) How do you convert a media file (.wav, mp3 etc) to the required 8 bit 8 
khz, needed for an SRST MOH file?

2) This is a repost from a while back - Our network/IPT environment 
contains the following:

1) Headquarters location connected via Sprint VPN WAN to 20 remote 
locations.  (Multicast is not offered from the vendor on this WAN)
2) 3 server CCM Cluster with 1 PUB, 2 SUBS all running the MOH server 
service.
3) Some locations have 2 Business Units that require unique MOH files to 
be played for their cutomers.

My idea is to split the office by business unit, stream local Flash MOH to 
the larger group and unicast MOH to the smaller group. I have tried this 
in the lab and it seems to work. 

Are there any other ways to do this even if via a 3rd party app/tool. Just 
looking for other ideas.

Carlos
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