[cisco-voip] Music on Hold (MOH)

[Lelio Fulgenzi]

I'm pretty sure I used the following format in sound recorder and it worked fine.

CCITT A-Law 8.000 kHz, 8 Bit, Mono


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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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...there's no such thing as a bad timbit...

  ----- Original Message ----- 
  From: CarlosOrtiz at bayviewfinancial.com 
  To: cisco-voip at puck.nether.net 
  Sent: Wednesday, April 04, 2007 4:50 PM
  Subject: [cisco-voip] Music on Hold (MOH)



  1 Easy question (I think) and then a more challenging one. 

  1) How do you convert a media file (.wav, mp3 etc) to the required 8 bit 8 khz, needed for an SRST MOH file? 

  2) This is a repost from a while back - Our network/IPT environment contains the following: 

  1) Headquarters location connected via Sprint VPN WAN to 20 remote locations.  (Multicast is not offered from the vendor on this WAN) 
  2) 3 server CCM Cluster with 1 PUB, 2 SUBS all running the MOH server service. 
  3) Some locations have 2 Business Units that require unique MOH files to be played for their cutomers. 

  My idea is to split the office by business unit, stream local Flash MOH to the larger group and unicast MOH to the smaller group. I have tried this in the lab and it seems to work.   

  Are there any other ways to do this even if via a 3rd party app/tool. Just looking for other ideas. 

  Carlos


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