[cisco-voip] Music on Hold (MOH)

Craig Staffin craig at staffin.org
Wed Apr 4 16:54:34 EDT 2007


if you manage the routers on the WAN even if sprint does not support
multicast doesn't mean you can't do it

Create a GRE tunnel between the routers and tunnel the multicast over it

Craig

On 4/4/07, CarlosOrtiz at bayviewfinancial.com <
CarlosOrtiz at bayviewfinancial.com> wrote:
>
>
> 1 Easy question (I think) and then a more challenging one.
>
> 1) How do you convert a media file (.wav, mp3 etc) to the required 8 bit 8
> khz, needed for an SRST MOH file?
>
> 2) This is a repost from a while back - Our network/IPT environment
> contains the following:
>
> 1) Headquarters location connected via Sprint VPN WAN to 20 remote
> locations.  (Multicast is not offered from the vendor on this WAN)
> 2) 3 server CCM Cluster with 1 PUB, 2 SUBS all running the MOH server
> service.
> 3) Some locations have 2 Business Units that require unique MOH files to
> be played for their cutomers.
>
> My idea is to split the office by business unit, stream local Flash MOH to
> the larger group and unicast MOH to the smaller group. I have tried this in
> the lab and it seems to work.
>
> Are there any other ways to do this even if via a 3rd party app/tool. Just
> looking for other ideas.
>
> Carlos
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>


-- 
Craig Staffin
Craig at staffin.org
(H) 262-437-7313
(C) 262-613-6003
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