[cisco-voip] Music on Hold (MOH)

[Ryan Ratliff]

I'd let the CM MOH audio translator do the converting for you.  Then  
grab the sourcename.ulaw... file it generates and throw it on the  
flash of the router.

-Ryan

On Apr 4, 2007, at 4:50 PM, CarlosOrtiz at bayviewfinancial.com wrote:


1 Easy question (I think) and then a more challenging one.

1) How do you convert a media file (.wav, mp3 etc) to the required 8  
bit 8 khz, needed for an SRST MOH file?

2) This is a repost from a while back - Our network/IPT environment  
contains the following:

1) Headquarters location connected via Sprint VPN WAN to 20 remote  
locations.  (Multicast is not offered from the vendor on this WAN)
2) 3 server CCM Cluster with 1 PUB, 2 SUBS all running the MOH server  
service.
3) Some locations have 2 Business Units that require unique MOH files  
to be played for their cutomers.

My idea is to split the office by business unit, stream local Flash  
MOH to the larger group and unicast MOH to the smaller group. I have  
tried this in the lab and it seems to work.

Are there any other ways to do this even if via a 3rd party app/tool.  
Just looking for other ideas.

Carlos
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