[cisco-voip] Music on Hold (MOH)

[CarlosOrtiz at bayviewfinancial.com]

Yeah,  that's what I did after posting but wanted to be sure it worked. 
Thanks....



Ryan Ratliff <rratliff at cisco.com> 
Sent by: cisco-voip-bounces at puck.nether.net
04/05/2007 02:27 PM

To
CarlosOrtiz at bayviewfinancial.com
cc
cisco-voip at puck.nether.net
Subject
Re: [cisco-voip] Music on Hold (MOH)






I'd let the CM MOH audio translator do the converting for you.  Then 
grab the sourcename.ulaw... file it generates and throw it on the 
flash of the router.

-Ryan

On Apr 4, 2007, at 4:50 PM, CarlosOrtiz at bayviewfinancial.com wrote:


1 Easy question (I think) and then a more challenging one.

1) How do you convert a media file (.wav, mp3 etc) to the required 8 
bit 8 khz, needed for an SRST MOH file?

2) This is a repost from a while back - Our network/IPT environment 
contains the following:

1) Headquarters location connected via Sprint VPN WAN to 20 remote 
locations.  (Multicast is not offered from the vendor on this WAN)
2) 3 server CCM Cluster with 1 PUB, 2 SUBS all running the MOH server 
service.
3) Some locations have 2 Business Units that require unique MOH files 
to be played for their cutomers.

My idea is to split the office by business unit, stream local Flash 
MOH to the larger group and unicast MOH to the smaller group. I have 
tried this in the lab and it seems to work.

Are there any other ways to do this even if via a 3rd party app/tool. 
Just looking for other ideas.

Carlos
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