[cisco-voip] Unity Failover Server is Always On!

[Jonathan Charles]

Re-run the failover integration wizard thing... if it fails you will know
why things are hincky...


Jonathan

On 4/4/07, Miller, Steve <MillerS at dicksteinshapiro.com> wrote:
>
> Our system is programmed so that our primary Unity server is supposed to
> be active. Is there any reason why the failover server would be active
> all the time?  This has been happening for almost a week.
>
>
> Steve Miller
> Telecom Engineer
> Dickstein Shapiro LLP
> 1825 Eye Street NW | Washington, DC 20006
> Tel (202) 420-3370 Fax (202)-330-5607
> millers at dicksteinshapiro.com
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
> Sent: Wednesday, April 04, 2007 3:06 PM
> To: Jerri Robbins
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] IPCC HR licensing questions
>
> My understanding is a supervisor takes one agent license and one
> supervisor license (but I could be wrong).
>
>
>
> Scott
>
>
>
> PS.  What version of IPCCx? In the older 3.x code I had issues like this
> with that dumb little bat file.
>
>
>
> ________________________________
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jerri Robbins
> Sent: Wednesday, April 04, 2007 11:22 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] IPCC HR licensing questions
>
>
>
> Can someone explain how the HR licensing works?  I have 80 licenses
> right now and I had the understanding that it was for concurrent users
> logged in only.  However, over the last few days my users have been
> getting "Max licenses exceeded..." messages and aren't able to login to
> the agent desktop.  If a user is also a supervisor, does that take 2
> licenses or just 1?  Right now I have 62 desktop agents and 6
> supervisors logged in and I have users getting the max license error.
> Any suggestions??
>
>
>
> Thank you,
>
>
>
> Jerri Robbins
>
> IT Department
>
> Mercury Payment Systems
>
> 10 Burnett Ct., Suite 300
>
> Durango CO 81301
>
> 970-385-3461
>
> 970-385-2735 (fax)
>
>
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