[cisco-voip] DID for Unity Pilot?
Ed Leatherman
ealeatherman at gmail.com
Mon Apr 9 08:01:45 EDT 2007
If you arent using the opening greeting for anything, could you just set the
"Greeting" for it to be blank and after greeting send caller to sign-in?
On 4/6/07, Christopher M. Bomba <cbomba at s4nets.com> wrote:
>
> I configured a DID for the Unity Pilot so the same number internally will
> be the same number people call externally to retrieve their voice mail. I
> want to make it so that when an external user calls the DID it goes into the
> Sign-In. Of course internally it works fine.
>
> I tried to set the number up as a call handler and use a blank greeting
> with it transfering to "Attempt Sign-In" after greeting. Doesn't
> work. That senario works with another number but not the same number as the
> pilot number.
>
> I then tried to create a direct call rule for the number and said "Both"
> for call type and then send that to "Attempt Sign-In" and "Sign-In" and
> neither worked.
>
> Is anyone out there using a DID for the Unity Pilot number and also using
> that same DID to have users call into voicemail and hit the "Sign-In"
> prompt?
>
> Thanks,
>
> Chris
>
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--
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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