[cisco-voip] Numbers on PRI
Todd Franklin
toddnh65 at gmail.com
Mon Apr 9 15:28:34 EDT 2007
Does anyone know why this works?
We have some DIDs from the phone company. So we set one up to be an
"automated information" line, basically you call it, we route you to the
Unity VM message for that extension (let's call it 2222, and say our DIDs
begin with 22xx). I noticed that if someone calls 2222, they get the
message. If someone else immediately calls 2222, they ALSO get the
message. The message is long enough that I could have 4 phones calling in,
and they all got the message right from the beginning. I am wondering why
someone didn't get a busy signal....
Because I ported one line in our company, let's call it 555-6789 from POTS
to the PRI, and I notice that when someone calls that number, and if someone
else calls it immediately, they get a busy signal. I thought by pushing
this # onto the PRI, I could have multiple people calling in on that
number. (Actually 6789 is part of a broadcast huntlist, so if you call it,
4 phones ring in shipping. I was hoping we could take a 2nd call, and a 2nd
guy in shipping could take that call). Or do I need to tell the phone
company to setup a hunt group and point to a 2nd # that I could port to the
PRI?
Todd
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