[cisco-voip] Voice application

[Ed Leatherman]

Hello all,

We recently converted our HR dept to cisco voip from a SRX vision pbx
system. On the old system, they had a jobs line that they could record
information on each available job individually, and remove certain jobs as
they were filled from the recording without re-recording the whole thing.
Right now we just have a call handler off of Unity for them, but they have
to record the entire listing of jobs every time they want to make a
change... any ideas how we could give them the same type of feature that
they had with the old pbx?

I'm thinking we could possibly write them some sort of IPCCX script for it..
but would rather stick to Unity if possible. I'm just afraid i'm missing
something obvious.

-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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