[cisco-voip] Voice application

[Matt Slaga (US)]

How many job openings do they have at any given time?  It would be possible to daisy-chain Call Handlers, when a job comes or goes, they could just record something in a CallHandler in the chain.  Of course, this would require the department to keep track of which callhandlers job’s are in use and which are not.  If they remove a job from one, they could just record a short second of silence.  Not a very pretty workaround, but it could work.

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ed Leatherman
Sent: Thursday, April 12, 2007 9:15 AM
To: ciscovoip
Subject: [cisco-voip] Voice application

 

Hello all,

We recently converted our HR dept to cisco voip from a SRX vision pbx system. On the old system, they had a jobs line that they could record information on each available job individually, and remove certain jobs as they were filled from the recording without re-recording the whole thing. Right now we just have a call handler off of Unity for them, but they have to record the entire listing of jobs every time they want to make a change... any ideas how we could give them the same type of feature that they had with the old pbx? 

I'm thinking we could possibly write them some sort of IPCCX script for it.. but would rather stick to Unity if possible. I'm just afraid i'm missing something obvious.

-- 
Ed Leatherman 
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations 


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