[cisco-voip] Voice application

Ed Leatherman ealeatherman at gmail.com
Thu Apr 12 13:41:26 EDT 2007


I'll give that a shot... should be interesting to see if they can keep track
:)

On 4/12/07, Matt Slaga (US) <Matt.Slaga at us.didata.com> wrote:
>
>  How many job openings do they have at any given time?  It would be
> possible to daisy-chain Call Handlers, when a job comes or goes, they could
> just record something in a CallHandler in the chain.  Of course, this would
> require the department to keep track of which callhandlers job's are in use
> and which are not.  If they remove a job from one, they could just record a
> short second of silence.  Not a very pretty workaround, but it could work.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ed Leatherman
> *Sent:* Thursday, April 12, 2007 9:15 AM
> *To:* ciscovoip
> *Subject:* [cisco-voip] Voice application
>
>
>
> Hello all,
>
> We recently converted our HR dept to cisco voip from a SRX vision pbx
> system. On the old system, they had a jobs line that they could record
> information on each available job individually, and remove certain jobs as
> they were filled from the recording without re-recording the whole thing.
> Right now we just have a call handler off of Unity for them, but they have
> to record the entire listing of jobs every time they want to make a
> change... any ideas how we could give them the same type of feature that
> they had with the old pbx?
>
> I'm thinking we could possibly write them some sort of IPCCX script for
> it.. but would rather stick to Unity if possible. I'm just afraid i'm
> missing something obvious.
>
> --
> Ed Leatherman
> Senior Voice Engineer
> West Virginia University
> Telecommunications and Network Operations
>
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-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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