[cisco-voip] cti port usage

[Erik Erasmus (E)]

Hi 

 

Does anyone know how to monitor cti ports in use on a call manager
server - IPCC enterprise call centre environment. We have a call
manager cluster in a call centre environment linking to IVR servers
etc and are picking up issues which we believe can be related to us
running out of cti ports.

 

Browsed over the counters in performance monitor but could not see
anything helpful showing the actual cti ports actively in use in real
time at any given moment.

 

 

 

Erik Erasmus

 



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
This e-mail and its contents are subject to the Telkom SA Limited
e-mail legal notice available at 
http://www.telkom.co.za/TelkomEMailLegalNotice.PDF
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070416/41a1f009/attachment.html