[cisco-voip] cti port usage

Ryan Ratliff rratliff at cisco.com
Mon Apr 16 09:27:53 EDT 2007


The Cisco Lines object will tell you the number of calls active on  
any registered line I believe.  It's arranged by partition/DN and  
obviously only shows up on the server where the line is registered.

HTH
-Ryan

On Apr 16, 2007, at 9:22 AM, Erik Erasmus ((E)) wrote:





Hi



Does anyone know how to monitor cti ports in use on a call manager  
server – IPCC enterprise call centre environment. We have a call  
manager cluster in a call centre environment linking to IVR servers  
etc and are picking up issues which we believe can be related to us  
running out of cti ports.



Browsed over the counters in performance monitor but could not see  
anything helpful showing the actual cti ports actively in use in real  
time at any given moment.







Erik Erasmus



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