[cisco-voip] Ring settings on shared lines...

Jonathan Charles jonvoip at gmail.com
Thu Apr 19 17:48:30 EDT 2007


OK...

but:

   *Auto Line Select:* [image: Required Field] When enabled, indicates that
the phone will shift the call focus to incoming calls on all lines. When
disabled, the phone will only shift the focus to incoming calls on the
currently used line.    This is a required field.    Default:  Disabled


Jonathan

On 4/19/07, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> My 5.1 server has the default at Enabled.
>
> -Ryan
>
> On Apr 19, 2007, at 5:06 PM, Jonathan Charles wrote:
>
> What's weird though is that the default setting is 'disabled', so it
> shouldn't change the focus to the new call...
>
> I don't have a CCM5 to play with in front of me...
>
>
> Jonathan
>
> On 4/19/07, Ryan Ratliff <rratliff at cisco.com> wrote: What softkeys
> are available when the call comes in?  If it just
> Answer and iDivert then the new call is being moved to the front of
> the display.  They should be able to use the rocker to move up to
> their active call.    If they don't like this then change the value
> for "Auto Line Select" to Disabled on the device page.
>
> -Ryan
>
> On Apr 19, 2007, at 4:45 PM, Jonathan Charles wrote:
>
> Nope.
>
> I was debating it tho...
>
> is this a known bug, or just speculation, cuz 5.1.1 has pretty new
> phone firmware...
>
>
>
> Jonathan
>
> On 4/19/07, c3voip <c3voip at nc.rr.com> wrote:
> Sounds like a phone load problem.  Have you tried different load
> versions?
>
>
> -C
>
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
> bounces at puck.nether.net] On Behalf Of Jonathan Charles
> Sent: Thursday, April 19, 2007 1:59 PM
> To: cisco-voip at puck-nether.net
> Subject: [cisco-voip] Ring settings on shared lines...
>
>
> I have a CCM5.1, cust has 7960s everywhere, and everyone has a common
> shared line... Customer reports that when they are on a call, and a
> call comes in on the shared line, they lose their softkeys (transfer
> and whatnot...)...
>
> We set the phones with the shared line to have a ring setting of
> disabled when the phone is active, yet this didn't do anything... the
> phone's softkeys still change...
>
> Any workaround?
>
>
> Jonathan
>
>
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>
>
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