[cisco-voip] Ring settings on shared lines...

[Ryan Ratliff]

My 5.1 server has the default at Enabled.

-Ryan

On Apr 19, 2007, at 5:06 PM, Jonathan Charles wrote:

What's weird though is that the default setting is 'disabled', so it  
shouldn't change the focus to the new call...

I don't have a CCM5 to play with in front of me...


Jonathan

On 4/19/07, Ryan Ratliff <rratliff at cisco.com> wrote: What softkeys  
are available when the call comes in?  If it just
Answer and iDivert then the new call is being moved to the front of
the display.  They should be able to use the rocker to move up to
their active call.    If they don't like this then change the value
for "Auto Line Select" to Disabled on the device page.

-Ryan

On Apr 19, 2007, at 4:45 PM, Jonathan Charles wrote:

Nope.

I was debating it tho...

is this a known bug, or just speculation, cuz 5.1.1 has pretty new
phone firmware...



Jonathan

On 4/19/07, c3voip <c3voip at nc.rr.com> wrote:
Sounds like a phone load problem.  Have you tried different load
versions?


-C

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
bounces at puck.nether.net] On Behalf Of Jonathan Charles
Sent: Thursday, April 19, 2007 1:59 PM
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] Ring settings on shared lines...


I have a CCM5.1, cust has 7960s everywhere, and everyone has a common
shared line... Customer reports that when they are on a call, and a
call comes in on the shared line, they lose their softkeys (transfer
and whatnot...)...

We set the phones with the shared line to have a ring setting of
disabled when the phone is active, yet this didn't do anything... the
phone's softkeys still change...

Any workaround?


Jonathan


_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip