[cisco-voip] Ring settings on shared lines...

[Jonathan Charles]

What's weird though is that the default setting is 'disabled', so it
shouldn't change the focus to the new call...

I don't have a CCM5 to play with in front of me...


Jonathan

On 4/19/07, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> What softkeys are available when the call comes in?  If it just
> Answer and iDivert then the new call is being moved to the front of
> the display.  They should be able to use the rocker to move up to
> their active call.    If they don't like this then change the value
> for "Auto Line Select" to Disabled on the device page.
>
> -Ryan
>
> On Apr 19, 2007, at 4:45 PM, Jonathan Charles wrote:
>
> Nope.
>
> I was debating it tho...
>
> is this a known bug, or just speculation, cuz 5.1.1 has pretty new
> phone firmware...
>
>
>
> Jonathan
>
> On 4/19/07, c3voip <c3voip at nc.rr.com> wrote:
> Sounds like a phone load problem.  Have you tried different load
> versions?
>
>
> -C
>
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
> bounces at puck.nether.net] On Behalf Of Jonathan Charles
> Sent: Thursday, April 19, 2007 1:59 PM
> To: cisco-voip at puck-nether.net
> Subject: [cisco-voip] Ring settings on shared lines...
>
>
> I have a CCM5.1, cust has 7960s everywhere, and everyone has a common
> shared line... Customer reports that when they are on a call, and a
> call comes in on the shared line, they lose their softkeys (transfer
> and whatnot...)...
>
> We set the phones with the shared line to have a ring setting of
> disabled when the phone is active, yet this didn't do anything... the
> phone's softkeys still change...
>
> Any workaround?
>
>
> Jonathan
>
>
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