[cisco-voip] Cisco ATA 186 dropping calls...

[Vince Loschiavo]

What did they have you do to disable the second port?
Regards,

Vince Loschiavo
Senior Cisco Engineer
DATACORP
7862821164

Sent via BlackBerry from T-Mobile    

-----Original Message-----
From: "Jonathan Charles" <jonvoip at gmail.com>
Date: Sun, 29 Apr 2007 16:37:01 
To:vloschiavo at data-corporation.com
Cc:ciscovoip <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Cisco ATA 186 dropping calls...

OK,

I opened a TAC case and found out why it was hosed...

Apparently with CCM5.1, the ATA 186 resets constantly (very quickly) when the second port is not disabled (if there is nothing plugged into it)...
 


Jonathan


On 4/29/07, Vince Loschiavo <vloschiavo at data-corporation.com: <mailto:vloschiavo at data-corporation.com> > wrote: It's a firmware. Search CCO for it.

Regards,

Vince Loschiavo
Senior Cisco Engineer 
DATACORP
7862821164

Sent via BlackBerry from T-Mobile

-----Original Message-----
From: "Jonathan Charles" <jonvoip at gmail.com: <mailto:jonvoip at gmail.com> >
Date: Sat, 28 Apr 2007 21:12:17 
To:"Vince Loschiavo" <VLoschiavo at data-corporation.com: <mailto:VLoschiavo at data-corporation.com> >
Cc:ciscovoip <cisco-voip at puck.nether.net: <mailto:cisco-voip at puck.nether.net> >
Subject: Re: [cisco-voip] Cisco ATA 186 dropping calls...

How would I change it?



Jonathan


On 4/28/07, Vince Loschiavo <VLoschiavo at data-corporation.com
: <mailto:VLoschiavo at data-corporation.com> 
: <mailto:VLoschiavo at data-corporation.com: <mailto:VLoschiavo at data-corporation.com> > > wrote:


Try the H.323 code…I've heard people have had better luck.






 

____________________________________________________________
 Vincent Loschiavo
 Senior Consultant
 Datacorp
 18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029
 "Cisco Advanced Unified Communications Partner" 
 Cell Phone: 786-282-1164
 Office Phone: 305-594-6933
____________________________________________________________



----------------

From: 
cisco-voip-bounces at puck.nether.net: <mailto:cisco-voip-bounces at puck.nether.net> : <mailto:cisco-voip-bounces at puck.nether.net: <mailto:cisco-voip-bounces at puck.nether.net> >  [mailto:
cisco-voip-bounces at puck.nether.net
: <mailto:cisco-voip-bounces at puck.nether.net> : <mailto:cisco-voip-bounces at puck.nether.net: <mailto:cisco-voip-bounces at puck.nether.net> > ] On Behalf Of Jonathan Charles
 Sent: Saturday, April 28, 2007 2:42 PM
 To: ciscovoip
 Subject: [cisco-voip] Cisco ATA 186 dropping calls... 




We just dropped an IPT solution into a customer, everything is working fine...

 However, the ATA-186s are dropping calls after 20 minutes (we had one call last 30 minutes, but that was the flyer). 

 CallManager is running 5.1.1b, ATA is SCCP running S/W Version3.02.03(051201A)

 This is a deal-breaker for the customer, the ATAs all have conference phones plugged into them.



 Jonathan